When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
Additionally when you use a contact form or other interactive feature through the Site, we collect certain information from you, including your name, email address, and phone number. We refer to this information as “Submitted Information.”
We use the Submitted Information that we collect generally to fulfill any requests placed through the Site. Additionally, we use this Order Information to:
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our users browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We also use the Personal Information that we collect to help us display digital advertising on other platforms, such as search engines and social media.
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WordPress to power our website. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We also use the Meta Pixel to help us understand how our customers use the Site, and display relevant advertising — you can control your Meta advertising and tracking preferences here: https://www.facebook.com/adpreferences/advertisers/
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
When you place an order through the Site, we will maintain your Submitted Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
3525 Hawkestone Road,Mississauga, Ontario L5C 2V1
In our 50 years in the air conditioning and heating industry, a lot has changed. Heating and cooling systems have advanced by leaps and bounds, and our ability to stay current in the industry is something we take great pride in.
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